Our Clinical Pharmacists Make Meds Manageable.
Explore Consana Health’s Virtual Pharmacy, where you can connect directly with our expert, board-certified clinical pharmacists. Enjoy the convenience of accessing their services from the comfort of your home via phone, and the best part? It's absolutely free for you.
Why it Works
Doesn’t my doctor already do this?
While doctors excel in diagnoses and general treatment, managing complex medication plans requires a specialized touch. Just as you seek a specialist for specific health needs, trust our experts to optimize your medication selection, dosing, and monitoring. Your well-being deserves tailored attention – choose a healthcare partner dedicated to maximizing the effectiveness of your treatment regimen.
Decreased Risk of Harm Caused by a Medication and Hospitalizations
Consider that following a medical appointment or visit to the hospital:
53% of adult patients leave with at least one medication error
27% of patients experience harm from using a medication following a hospital discharge
20% of patients are readmitted due to an adverse reaction to a medication
We make sure that any new medications following a medical appointment or hospital visit are safe for you to take with your current medications. We also take the time to help ensure you understand how to properly take your medications to keep you healthy and out of the hospital.
Fewer Medications
If you see several healthcare providers and specialists, like a primary care provider and a cardiologist, you may be prescribed medications that are redundant, harmfully interact with other medications you may be taking, increase safety risks, or do little to help you progress toward to your health goals.
We review all of your medications across providers, so we can remove those medications you don't need to take or shouldn't be taking. This leads to a simpler medication plan, lower costs, and reduced chance of bad reactions and side effects.
Highly Trained Pharmacists, Focused on You
At Consana Health, our pharmacists are among the most highly trained in the field. Many hold Doctor of Pharmacy (PharmD) degrees or master’s degrees, and several have completed accredited residency programs and earned board certifications. Others bring decades of experience with Bachelor of Science in Pharmacy degrees. What they all share is a deep commitment to patient care and a high standard of clinical expertise.
Our pharmacists conduct regular, one-on-one check-ins and proactively follow up when new medications are prescribed or after medical appointments. This ensures your medications are always aligned with your health goals—so you can feel confident in your care.
How it Works
Easy steps to better health
During your first 30-45 minute medication phone consultation with your Consana pharmacist the pharmacist will:
Address any questions or concerns you have about your medications.
Review the purpose of each medication you are taking, the intended effects and potential side effects, and any possible interactions you may experience.
Provide you with a medication action plan that will include all your current medications as well as tips, recommendations, and cost-saving opportunities.
Following your first medication consultation, Consana will schedule routine check-ins and work with you as needed to keep you on track with your medication plan and health goals.
Get Your Answers
Frequently Asked Questions
Where did you get my contact information?
Consana Health Services, is a partner of your health insurance plan. They have asked us to reach out on their behalf.
Is this program really free?
Yes! Our services are fully covered by your health insurance for eligible patients. You are likely eligible if you have at least 1 chronic condition or are taking more than 5 medications. If eligible, our services cost you nothing but a little time for the phone call. Many patients who receive our services save money on their medications.
How do I know if I'm eligible?
You can call us at 1-833-444-8840. You can also call the phone number on the back of your insurance card and ask a member services representative to check for you.
How can I find out if this is a real service for me?
Call the phone number on the back of your insurance card and ask a member services representative to check for you. Our clinic, Consana, is a partner of your health plan.
Can a family member speak to the pharmacist for me?
Yes, but only with your permission.
Why would I need this service if I already have a doctor and pharmacist?
During your appointment, you will speak with a clinical pharmacist. A clinical pharmacist does not replace a doctor or community pharmacist. We work with them to help you. We help patients take their medications right. We will help stop side effects and bad drug combinations. We look for ways to save you money. We also work with your doctors and community pharmacists to get you the best care. Our phone call with you is focused on what you need and your medications. Once the appointment is over, you will get an action plan for you to follow. It will also have advice to discuss with your doctor.
Am I required to participate in this program?
No, the program is optional. But it is a great service covered by your health plan. Our federal government requires many health plans to offer this program to members who would benefit.
Ask your plan or provider about us!
Consana is working with a growing number of health plans and health systems
Click the button below to access a frequently asked question flyer that you can share with your health plan and providers to see if you can benefit from our free service.
Get the Flyer